Manage your account

Change your name or email

Open Account Settings and go to Profile to change your name. To change your email address, open a ticket.

Change your password

Go to Security, enter your current password, then choose a new one of at least 8 characters.

If you sign in with Google, click Send a reset link there instead.

Forgot your password?

On the sign-in page, choose to reset your password and enter your email. The link we send works once and expires after 1 hour. If you see "This link doesn't work any more", request a new one.

Verify your phone

Go to Phone and click Send code on WhatsApp, then enter the 6-digit code. Codes expire after a few minutes. You can ask for a new one after 60 seconds.

Choose your notifications

Go to Preferences to turn notifications, email and push on or off. The bell at the top of the dashboard shows messages from our team, and a dot means you have something unread.

Watch video tutorials

Open the Help menu at the top of the dashboard and choose Video tutorials.

Delete your account

There isn't a self-service option for this. Open a ticket and our team will help.